Terms & Conditions

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Payment

All services are billed in AUD.

Money-Back Guarantee

If you do not feel like you have gotten the value of your investment in the written strategy and business development plan, you will receive a full refund depending on the program chosen. Mentorship programs do not come with a money-back guarantee due to being a personalised program. Therefore, you are not entitled to receive a refund for time not used. 

Refund policy

Any refunds will be via our payment system Stripe. There are no refunds on mentorship. 

Payment policy

There is an upfront payment to cover the work completed on the strategy and business development plan within the first four weeks of the program. This includes the first month of the mentorship subscription. On the 2nd month, payable in advance, a subscription fee will be directly debited via stripe every month until cancelled.

Thirty days cancellation notice is required.

If you have used more hours than your subscription payment, your subscription will cancel after those hours are paid unless payment is arranged in full at the time of cancellation.

We reserve the right to remove access to all groups, programs and materials should any automatic monthly payments decline.

Website

This website (the“site”) is owned and operated by Kathie Heyman (“we” or “us”). By using the site, you agree to be bound by these terms of service and to use the site in accordance with these terms of service, our privacy policy and any additional terms and conditions that may apply to specific sections of the site or to products and services available through the site or from us. Accessing the site, in any manner, whether automated or otherwise, constitutes use of the site and your agreement to be bound by these terms of service.

We reserve the right to change these terms of service or to impose new conditions on use of the site, from time to time, in which case we will post the revised terms of service on this website. By continuing to use the site after we post any such changes, you accept the terms of service, as modified.

Intellectual Property

This site and all the materials available on the site are the property of us and/or our affiliates or licensors, and are protected by copyright, trademark, and other intellectual property laws. The site is provided solely for your personal non-commercial use. You may not use the site or the materials available on the site in a manner that constitutes an infringement of our rights or that has not been authorized by us. More specifically, unless explicitly authorised in these terms of service or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the site.

By posting or submitting any material (including, without limitation, comments, blog entries, Facebook postings, photos and videos) to us via the site, internet groups, social media venues, or to any of our staff via email, text or otherwise, you are representing: (i) that you are the owner of the material, or are making your posting or submission with the express consent of the owner of the material; and (ii) that you are fifteen years of age or older. In addition, when you submit, email, text or deliver or post any material, you are granting us, and anyone authorized by us, a royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display such material, in whole or in part, in any manner or medium, now known or hereafter developed, for any purpose. The foregoing grant shall include the right to exploit any proprietary rights in such posting or submission, including, but not limited to, rights under copyright, trademark, service mark or patent laws under any relevant jurisdiction. Also, in connection with the exercise of such rights, you grant us, and anyone authorised by us, the right to identify you as the author of any of your postings or submissions by name, email address or screen name, as we deem appropriate.

Disclaimers

Throughout the site, we may provide links and pointers to internet sites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products or services offered on or through the sites. In addition, neither we nor affiliates operate or control in any respect any information, products or services that third parties may provide on or through the site or on websites linked to by us on the site.

If applicable, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, are those of the respective authors or distributors, and not this business. Neither the business nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content. Furthermore, this business neither endorses nor is responsible for the accuracy and reliability of any opinion, advice, or statement made on any of the sites by anyone other than an authorised representative while acting in his/her official capacity.

The information, products and services offered on or through the site and by the business and any third-party sites are provided “as is” and without warranties of any kind either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that the site or any of its functions will be uninterrupted or error-free, that defects will be corrected, or that any part of this site, including bulletin boards, or the servers that make it available, are free of viruses or other harmful components.

Online Services

You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the site. You agree to use the site and to purchase services through the site for legitimate, non-commercial purposes only. You agree to only purchase services for yourself or for another person for whom you are legally permitted to do so. When making a purchase for a third party that requires you to submit the third party’s personal information to us or a merchant, you represent that you have obtained the express consent of such third party to provide such third party’s personal information.

Your purchase is for personal use only. Sharing of purchases is not permitted and will be considered unauthorized, an infringing use of our copyrighted material, and may subject violators to liability.

If payment for a course is declined, our system will automatically disable access to our premium materials. (this usually happens because a credit card expires.) We want to help restore your access, so we’ll make every attempt to contact you to help resolve this issue. Once the billing issue is resolved, we’ll restore access.

Registration

To access certain features of the site, we may ask you to provide certain demographic information including your gender, year of birth, zip code and country. In addition, if you elect to sign-up for a particular feature of the site, such as chat rooms, weblogs, or bulletin boards, you may also be asked to register with us on the form provided and such registration may require you to provide personally identifiable information such as your name and email address. You agree to provide true, accurate, current, and complete information about yourself as prompted by the site’s registration form. If we have reasonable grounds to suspect that such information is untrue, inaccurate, or incomplete, we have the right to suspend or terminate your account and refuse all current or future use of the site (or any portion thereof). Our use of any personally identifiable information you provide to us as part of the registration process is governed by the terms of our privacy policy.

Logins

To use certain features of the site, you will need a username and password, which you will receive through the site’s registration process. You are responsible for maintaining the confidentiality of the password and account and are responsible for all activities (whether by you or by others) that occur under your password or account. You agree to notify us immediately of any unauthorised use of your password or account or any other breach of security, and to ensure that you exit from your account at the end of each session. We cannot and will not be liable for any loss or damage arising from your failure to protect your password or account information.

Limitation of Liability

Under no circumstances, including, but not limited to, negligence, shall we, our subsidiary and parent companies or affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of, or the inability to use, the site, including our messaging, blogs, comments of others, books, emails, products, or services, or third-party materials, products, or services made available through the site or by us in any way, even if we are advised beforehand of the possibility of such damages. (because some states do not allow the exclusion or limitation of certain categories of damages, the above limitation may not apply to you. In such states, our liability and the liability of our subsidiary and parent companies or affiliates is limited to the fullest extent permitted by such state law.) You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any user. If you are dissatisfied with the site, any materials, products, or services on the site, or with any of the site’s terms and conditions, your sole and exclusive remedy is to discontinue using the site and the products, services and/or materials.

We exist for educational purposes only, and the materials and information contained herein and in our services are for general informational purposes only.

Termination

We may cancel or terminate your right to use the site or any part of the site at any time without notice. In the event of cancellation or termination, you are no longer authorised to access the part of the site affected by such cancellation or termination. The restrictions imposed on you with respect to material downloaded from the site, and the disclaimers and limitations of liabilities set forth in these terms of service, shall survive.

Other

These terms of use shall be governed by and construed in accordance with the laws of the state of NSW and any dispute shall be subject to binding arbitration in NSW, Australia. If any provision of this agreement shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from this agreement and shall not affect the validity and enforceability of any remaining provisions.

Disclaimer

This policy may be changed at any time at our discretion. If we should update this policy, we will post the updates to this page on our website.